Do I have to pay sales tax?|
You only have to pay sales tax if you are located in the same state as our shipping warehouse, which is California.
How can I renew my expired subscription?|
Renewal customers may purchase the same product and use the activation code supplied to renew their subscription. There is no need to reinstall the software.
Software Authenticity Guarantee|
Counterfeit software is on the rise as with many other cyber-crimes. CheapAntiVirus.com understands your concern and guarantees all advertised products to be genuine software.
What are my payment choices?|
For your convenience and security, we only accept the following payment methods: Credit card
PayPal Google Checkout Alternative payment methods
What are my shipping choices?|
CheapAntiVirus.com customers enjoy flat-rate shipping, regardless of quantity or location. Shipping charges are calculated on the checkout page. Simply add items to your shopping cart and proceed to t
What does OEM mean?|
OEM products are usually packaged without a box for vendors and licensed to be sold with hardware. OEM software are the same as retail software, complete and fully functional. The main difference is i
What is your return, refund, and exchange policy?|
Products purchased from CheapAntiVirus.com may be returned within 15 days from the date of receipt. Your satisfaction is our goal. Our hassle-free return policy assures that you be complet
When will my credit card be charged?|
Your credit card will be charged within 24 hours prior to shipment of your item(s).
When will my order ship?|
Orders placed before 11 AM Pacific Time are shipped the same business day. Orders placed after that time will be shipped the next business day. Please see each individual item page for more informatio
Why are your prices so low?|
Our prices are significantly lower than what you would find at a local store or even at another online retailer. Many of our customers ask us how this is possible. We are able to provide very low pric
Why do I see multiple charges on my statement?|
In most cases, you may find multiple charges on your account if you attempt to place an order more than once (even if the order was not successfully placed). This is because you have authorized the f
Will I receive a download or shipped product?|
All advertised retail products are shipped, new in box with an installation disc and product key. OEM products are usually shipped without a retail box. Only products with "Download" in the product t